Job Description
Join our dynamic team as a Weekend Customer Service Associate in Long Beach, CA! This entry-level role offers flexible weekend shifts with competitive pay and growth opportunities. Perfect for students, career-changers, or anyone seeking work-life balance. Enjoy a supportive environment where your contributions are valued, and gain essential skills in retail operations, customer engagement, and teamwork. We provide comprehensive training and a fun, inclusive workplace culture.
Responsibilities
- Deliver exceptional customer service through in-person interactions, phone support, and email correspondence
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalate complex issues to supervisors
- Maintain store cleanliness, organization, and safety standards
- Collaborate with team members to achieve weekend sales targets
- Participate in product knowledge training and team meetings
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Availability for weekend shifts (Saturday/Sunday) and holidays
- Previous customer service or retail experience preferred
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (if applicable to role duties)