Job Description
Join our vibrant team at Urban Hospitality Group as a Weekend Customer Service Associate! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service during Saturday and Sunday shifts. Perfect for students, gig seekers, or those balancing weekday commitments. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority.
Our Chicago location offers a dynamic atmosphere with opportunities to develop transferable skills in communication, problem-solving, and teamwork. Training is provided, making this an ideal entry point into the hospitality industry.
Responsibilities
- Greet and assist customers with inquiries and requests during weekend shifts
- Maintain cleanliness and organization of public areas and service stations
- Process transactions accurately using POS systems
- Collaborate with team members to ensure seamless weekend operations
- Adhere to all safety and hygiene protocols
- Resolve customer concerns promptly and professionally
- Support inventory management and restocking activities
Qualifications
- No prior experience required – we provide comprehensive training
- Available to work both Saturday and Sunday shifts
- Strong communication and interpersonal skills
- Ability to stand for extended periods and handle physical tasks
- Positive attitude and commitment to customer satisfaction
- Basic math skills for transaction handling
- Reliable transportation to Chicago location
- Must be 18+ years of age