Job Description
Join Urban Retail Group as a Weekend Customer Service Associate and kickstart your career in a dynamic retail environment! We're seeking energetic individuals with weekend availability to deliver exceptional customer experiences while enjoying flexible scheduling. This entry-level role offers competitive pay, growth opportunities, and a supportive team culture. Perfect for students, career-changers, or anyone seeking weekend work-life balance in Baltimore.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately and maintain store cleanliness
- Assist with inventory management and merchandising tasks
- Resolve customer inquiries with professionalism and empathy
- Collaborate with weekend team to achieve sales targets
- Adhere to all safety and operational protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Reliable weekend availability (Sat/Sun required)
- Strong communication and interpersonal skills
- Basic computer proficiency for POS systems
- Ability to stand/walk for extended periods
- Positive attitude and customer-first mindset
- No prior experience necessary – training provided