Job Description
Join our dynamic team at Global Retail Solutions as a Weekend Customer Service Associate! We're seeking energetic individuals to deliver exceptional service during Saturday and Sunday shifts. This entry-level role offers flexible hours, competitive pay, and growth opportunities within our expanding retail network. Perfect for students, career changers, or anyone seeking weekend work in the heart of San Jose's tech corridor.
Responsibilities
- Provide exceptional customer service across multiple channels including in-store and phone support
- Process transactions accurately using POS systems while maintaining cash handling standards
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalate complex issues to management
- Collaborate with weekend team members to ensure seamless store operations
- Maintain cleanliness and organization of sales floor and customer service areas
Qualifications
- High school diploma or equivalent (current students welcome)
- Weekend availability (Saturday and Sunday shifts required)
- Basic math proficiency and comfort with technology
- Positive attitude and strong communication skills
- No prior experience necessary - comprehensive training provided
- Ability to stand for extended periods and lift up to 25 lbs
- Valid CA driver's license preferred (for inventory runs)