Job Description
Join our dynamic team as a Weekend Customer Service Associate at Urban Retail Group! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our busiest weekend hours. This role offers immediate start for motivated professionals who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning retail organization.
Responsibilities
- Provide outstanding customer service across all touchpoints including in-store, phone, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with weekend team members to maintain store standards and cleanliness
- Support store operations during peak weekend shopping periods
- Train on new products, promotions, and company procedures
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday & Sunday) with flexible availability
- Basic math proficiency and cash handling experience
- Proficiency with point-of-sale systems and technology
- Positive attitude with problem-solving abilities
- Reliable transportation to San Francisco location
- Immediate availability to start