Job Description
Join our dynamic team at Sunshine Hospitality Group and kickstart your weekend career! We're seeking energetic Customer Service Associates to deliver exceptional guest experiences during our high-traffic weekend shifts. This is your opportunity to join a forward-thinking hospitality leader with immediate openings across our premium Florida locations. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while building valuable customer service skills. Perfect for students, professionals seeking weekend work, or anyone ready to earn while enjoying Florida's best weekends!
Responsibilities
- Deliver exceptional customer service across all touchpoints including check-ins, inquiries, and issue resolution
- Manage guest check-in/check-out processes efficiently using our digital systems
- Process payments, reservations, and membership inquiries with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through cleanliness, safety, and presentation protocols
- Resolve escalated guest concerns promptly and professionally
- Contribute to weekend occupancy optimization through upselling services
Qualifications
- Minimum 1 year customer service or hospitality experience preferred
- Proficiency with digital reservation and payment systems
- Exceptional communication and interpersonal skills
- Ability to work independently in fast-paced weekend environments
- Flexibility with weekend availability (Saturday/Sunday shifts)
- Basic math and cash handling accuracy
- Positive attitude and problem-solving mindset
- Valid Florida driver's license (if required for location duties)