Job Description
Join Coastal Retail Solutions as a Weekend Customer Service Lead and enjoy weekends off during the week! We're seeking energetic professionals to deliver exceptional service to our Jacksonville customers on Saturdays and Sundays. This role offers competitive pay, flexible scheduling, and opportunities for advancement. As a key member of our team, you'll create memorable shopping experiences while maintaining a positive work-life balance. Perfect for students, parents, or anyone seeking weekend-only employment.
Why Join Us?
- Competitive weekend-only schedule (Sat-Sun)
- Comprehensive training and growth opportunities
- Employee discounts and wellness programs
- Supportive team environment
Responsibilities
- Manage customer inquiries and resolve complaints efficiently
- Oversee weekend staff scheduling and task delegation
- Process transactions and maintain accurate records
- Ensure store presentation meets brand standards
- Train weekend associates on customer service protocols
- Monitor inventory levels and report discrepancies
- Collaborate with weekday managers for seamless operations
Qualifications
- 2+ years customer service or retail experience
- Available to work every Saturday and Sunday
- Strong leadership and conflict resolution skills
- Proficient in POS systems and basic software
- Valid Florida driver's license (if required for logistics)
- Ability to stand for extended periods
- Flexibility to adapt to changing priorities
- High school diploma or equivalent