Job Description
Join our exclusive hiring event for Weekend Customer Service Representatives in Denver! We're seeking passionate professionals to deliver exceptional customer experiences during high-demand weekend shifts. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. Perfect for candidates seeking work-life balance with weekends off during weekdays!
Why Apply?
• $18-22/hour + performance bonuses
• Health/dental/vision insurance
• 401(k) with company match
• Paid training & certifications
• Modern downtown Denver workspace
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Process orders, returns, and service requests efficiently
- Document interactions in CRM system with 100% accuracy
- Collaborate with cross-functional teams to resolve complex issues
- Maintain performance metrics (CSAT, FCR, AHT)
- Participate in weekend team huddles and training sessions
Qualifications
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to work independently in fast-paced environment
- Weekend availability (Saturday/Sunday)
- High school diploma or equivalent
- Pass background/drug screening