Job Description
Join our award-winning team with immediate weekend openings in Richmond! We're seeking energetic Customer Service Representatives for weekend shifts starting this Friday. Enjoy competitive pay, comprehensive training, and a dynamic work environment with growth opportunities. Perfect for students, parents, or anyone seeking weekend flexibility with immediate income.
What We Offer:
- Competitive hourly pay ($18-$22)
- Flexible weekend scheduling (Sat/Sun)
- Immediate start available
- Free parking and transit reimbursement
- Health benefits for part-timers
- Performance-based bonuses
Responsibilities
- Handle inbound customer calls and resolve inquiries with exceptional service
- Process orders and manage customer accounts efficiently
- Document interactions accurately in CRM systems
- Collaborate with team to achieve service level targets
- Adapt to changing schedules and operational needs
- Maintain product knowledge through continuous training
- Upsell additional services when appropriate
Qualifications
- High school diploma or equivalent (required)
- 6 months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends reliably
- Basic computer proficiency with MS Office
- Positive attitude and team player mentality
- Background check and drug screen required