Job Description
Join our award-winning customer service team in Oklahoma City! ConnectCare Solutions is seeking motivated Weekend Shift Representatives with paid training. Enjoy competitive pay, flexible schedules, and career growth opportunities in a supportive environment. No experience required – we provide comprehensive paid training to set you up for success.
What We Offer:
- Competitive hourly pay ($14.50-$18.00)
- Full paid training program
- Weekend shift flexibility (Sat/Sun)
- Health benefits & 401k matching
- Tuition reimbursement program
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication & problem-solving skills
- Ability to type 35+ WPM
- Customer service mindset (no experience needed)
- Weekend availability (required)
- Basic computer proficiency
- Reliable transportation to our OKC location