Job Description
Are you looking for a stable career with weekly pay and the flexibility of weekend shifts? Apex Support Solutions is seeking a dedicated Customer Service Representative to join our dynamic team in Denver, CO. We pride ourselves on delivering exceptional service and offer a modern, inclusive work environment.
As a Weekend Associate, you will be the first point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency. If you are a problem-solver who thrives in a fast-paced setting, we want to hear from you.
Responsibilities
- Assist customers with inquiries regarding products and services via phone and email.
- Process returns, exchanges, and transactions accurately using our POS system.
- Resolve customer complaints and escalations in a timely manner.
- Maintain a clean and organized workspace.
- Collaborate with team members to achieve daily performance goals.
- Update customer records in the CRM system.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or retail is preferred.
- Must be available to work weekends (Saturday & Sunday).
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Reliable transportation is required.