Job Description
Are you looking for a rewarding career with flexible hours? Apex Logistics & Support is currently hiring Weekend Customer Service Representatives to join our dynamic team in Chicago, IL.
We value our employees and offer a competitive benefits package, including paid training and growth opportunities. Whether you are looking to start your career or seeking a part-time role, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($16.00 - $20.00)
- Flexible weekend schedule (Saturday & Sunday)
- On-the-job training and professional development
- Positive and inclusive work environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues to ensure high satisfaction rates.
- Collaborate with the support team to improve service protocols.
- Maintain accurate records of customer interactions and transactions.
- Assist in inventory management and stock organization when necessary.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus, but not required (we train!).
- Must be available to work weekends (Saturday and Sunday).
- Strong communication and problem-solving skills.
- Reliable internet connection and computer proficiency.
- Ability to stand for extended periods and perform light physical tasks.