Job Description
Join our dynamic team as a Weekend Customer Service Specialist in sunny Tampa! We're seeking energetic professionals who thrive in flexible weekend schedules while delivering exceptional experiences. This role offers competitive compensation, growth opportunities, and a supportive work environment. Perfect for students, parents, or anyone seeking weekend flexibility without sacrificing career advancement. Enjoy Tampa's vibrant lifestyle while building meaningful customer relationships.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate records using our CRM system
- Resolve customer inquiries and escalate complex issues to senior team members
- Collaborate with weekday teams to ensure seamless service continuity
- Assist with inventory management and store merchandising tasks
- Contribute to weekend team meetings and process improvement initiatives
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or retail experience
- Strong communication and conflict resolution skills
- Proficiency with POS systems and basic office software
- Flexibility to work Saturdays and Sundays (6 AM - 10 PM)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset