Job Description
Are you looking for a rewarding opportunity that perfectly fits your lifestyle? Horizon Operations is currently seeking a dedicated and enthusiastic Weekend Customer Service Representative to join our dynamic team in San Jose, CA.
We pride ourselves on delivering top-tier service and offer a flexible work environment where you can balance your personal commitments while building a meaningful career. If you thrive in a fast-paced setting and love helping people, we want to hear from you.
Why Join Us?
- Flexible Schedule: Enjoy the freedom of weekend-only shifts.
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Growth Opportunities: Clear pathways for career advancement within the company.
Responsibilities
- Provide exceptional customer service to clients via phone, email, and in-person during weekend shifts.
- Process transactions accurately and efficiently using our proprietary CRM software.
- Resolve customer inquiries and complaints with empathy, patience, and professionalism.
- Maintain a clean, organized, and welcoming work environment to enhance the customer experience.
- Collaborate with the team to achieve weekly sales and service goals.
- Assist in inventory management and stock organization to ensure product availability.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred).
- Previous experience in customer service, retail, or hospitality is a plus.
- Mandatory Requirement: Must be available to work weekends (Saturday & Sunday) on a part-time basis.
- Strong verbal communication and interpersonal skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to stand for extended periods and lift up to 25 lbs when necessary.