Job Description
Are you looking for a rewarding career with flexible hours? Apex Support Solutions is hosting a Hiring Event for Weekend Customer Service Representatives in Tampa, FL!
We are looking for energetic individuals who thrive in a fast-paced environment and love helping people. Whether you are an experienced professional or looking to start your career, we have a place for you on our weekend team.
Why Join Us?
- Competitive pay: $18.00 - $22.00 per hour
- Weekend-only shifts (Saturday & Sunday)
- Comprehensive training and development programs
- Supportive and collaborative team culture
Don't miss this opportunity to advance your career with a top-tier company. Our hiring event is open to all candidates!
Responsibilities
- Respond to high-volume customer inquiries via phone, email, and chat with a positive and professional attitude.
- Resolve customer complaints and issues efficiently while adhering to company policies.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team leads to improve service delivery and operational efficiency.
- Identify opportunities to upsell products or services where appropriate.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience preferred but not mandatory for the right attitude.
- Must be available to work weekends (Saturday and Sunday).
- Strong computer literacy and proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multitask and stay organized in a dynamic environment.