Job Description
Are you looking for local weekend shift jobs with immediate availability? Apex Support Solutions is seeking a dedicated Customer Service Representative to join our team in Columbus, OH. We offer flexible weekend schedules and a competitive benefits package for those ready to start immediately.
As a key member of our support team, you will be the first point of contact for our valued clients, ensuring their inquiries are resolved efficiently and professionally. If you are seeking a stable career in Columbus, OH careers or surrounding Illinois areas, this is the perfect opportunity for you.
Why Choose Us?
- Immediate Hire: Start working within 48 hours of application.
- Flexible Hours: Guaranteed weekend shifts with no late nights.
- Growth Opportunities: Clear path for advancement within the company.
Responsibilities
- Manage incoming customer calls and inquiries with a focus on high-quality service and rapid resolution.
- Assist customers with product information, troubleshooting, and order inquiries.
- Update and maintain accurate customer records in the CRM database.
- Collaborate with the support team to escalate complex issues to management.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent; some college is preferred.
- Previous customer service experience is a plus but not required for immediate hires.
- Strong verbal communication and active listening skills.
- Ability to work weekends (Saturday & Sunday) on a full-time basis.
- Proficiency in basic computer applications and MS Office.