Job Description
Are you looking for flexible Weekend Part Time Jobs in Raleigh, NC or Texas?
Apex Support Solutions is currently hiring enthusiastic Customer Service Representatives for immediate start positions. We value flexibility and offer competitive hourly rates for those who thrive in a dynamic environment. Whether you are looking to supplement your income or enjoy a full-time role on a flexible schedule, we have the perfect opportunity for you.
Why Join Us?
- Immediate Start: Onboarding begins within 48 hours of selection.
- Flexible Scheduling: Primarily weekend shifts (Saturday & Sunday) with shift options available.
- Competitive Pay: Earn between $18.00 and $24.00 per hour depending on experience.
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat during designated weekend shifts.
- Resolve customer inquiries, complaints, and technical issues efficiently and professionally.
- Accurately log all customer interactions and account details into our CRM database.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with the support team to maintain high service standards and quality assurance metrics.
- Participate in weekly team meetings and training sessions to stay updated on product changes.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service, retail, or hospitality is preferred but not mandatory.
- Must be available to work weekends (Saturday and Sunday) consistently.
- Strong verbal communication skills with a professional and friendly demeanor.
- Ability to multitask and work effectively in a fast-paced, remote or office setting.
- Basic computer proficiency and typing skills.