Job Description
Are you looking for a rewarding career with flexible hours? Apex Customer Solutions is currently hiring dedicated professionals for our Weekend Shift team in Detroit, Pennsylvania.
We offer comprehensive Paid Training to ensure you have all the tools needed to succeed. Whether you are an experienced customer service rep or just starting out, we provide the support you need to thrive.
Join a team that values your time and growth. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints efficiently and professionally.
- Process orders, returns, and account information accurately.
- Update customer records in our CRM system after every interaction.
- Maintain a high level of professionalism and patience during high-volume periods.
- Collaborate with team leads to improve service quality.
Qualifications
- High School Diploma or GED equivalent required.
- Must be available to work weekends (Saturday and Sunday).
- Reliable high-speed internet and a quiet home office space.
- Strong verbal communication skills with a friendly demeanor.
- Ability to pass a background check and drug screen.
- Previous call center experience is a plus but not mandatory.