Job Description
Join our dynamic team at Sunshine Hospitality Group and enjoy the perfect work-life balance with our exclusive weekend shift opportunities! We're seeking enthusiastic Customer Service Specialists to deliver exceptional guest experiences during our busiest weekend hours. If you thrive in fast-paced environments, value weekend flexibility, and want to be part of San Diego's premier hospitality experience, this role is for you.
What We Offer:
- Competitive weekend-only schedule (Saturday & Sunday only)
- Comprehensive paid training and career development
- Employee discounts on our premium services
- Positive, team-oriented culture
Responsibilities
- Deliver outstanding customer service with warm, professional interactions
- Manage guest inquiries, bookings, and reservations efficiently
- Process payments and maintain accurate transaction records
- Collaborate with weekend team to ensure seamless operations
- Resolve guest concerns promptly and maintain high satisfaction
- Uphold brand standards and cleanliness protocols
- Support inventory management and stock replenishment
Qualifications
- Minimum 1 year customer service experience
- Availability to work every Saturday and Sunday (8 AM - 6 PM)
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with POS systems and reservation software
- Valid California driver's license (if applicable to role)
- Positive attitude and team player mentality
- Must be authorized to work in the US