Job Description
Join our dynamic team as a Weekend Customer Service Specialist! FlexHire Solutions is urgently hiring motivated individuals for flexible weekend positions in Tampa. Enjoy competitive pay, a supportive work environment, and the opportunity to grow your career while maintaining work-life balance.
What We Offer:
- Flexible weekend schedule (Sat/Sun)
- Competitive hourly pay plus performance incentives
- Comprehensive training program
- Health benefits for part-time employees
- Career advancement opportunities
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues efficiently
- Process orders and maintain accurate customer records
- Collaborate with cross-functional teams to resolve complex cases
- Meet weekly performance metrics for customer satisfaction
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Ability to work independently and in team settings
- Proficient with CRM software and MS Office Suite
- Flexible weekend availability (Saturday/Sunday)
- Problem-solving mindset with attention to detail
- Positive attitude and customer-first approach