Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and launch your career in a dynamic, people-first environment! We're seeking enthusiastic entry-level professionals to deliver exceptional weekend experiences at our Baltimore location. Enjoy flexible scheduling while gaining valuable retail and customer service skills. Perfect for students or those seeking work-life balance, this role offers competitive pay, comprehensive training, and growth opportunities. Be part of a team that values your contributions and invests in your development. Apply today and transform your weekends into rewarding career experiences!
Responsibilities
- Provide outstanding customer service through in-person assistance and digital support
- Process transactions accurately using POS systems while maintaining cash handling best practices
- Manage inventory and maintain organized, visually appealing displays
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with weekend team to ensure seamless store operations
- Adhere to safety protocols and brand standards at all times
- Support promotional activities and seasonal campaigns
Qualifications
- No prior experience required - we provide comprehensive training
- Excellent communication and interpersonal skills
- Ability to work weekends (Saturdays and Sundays) with flexible scheduling
- Strong attention to detail and problem-solving abilities
- Basic computer literacy and comfort with learning new technologies
- Positive attitude and commitment to customer satisfaction
- Reliable transportation to Harbor Place location
- Must be 18+ years old