Job Description
Join Fresno Community Services as a Weekend Customer Service Specialist and make a meaningful impact in your community! We're seeking energetic professionals to deliver exceptional service during weekend shifts (Saturday & Sunday, 8 AM - 6 PM). This role is perfect for students, parents, or anyone seeking flexible weekend employment while supporting vital local services. Enjoy competitive pay, a supportive team environment, and the satisfaction of helping Fresno residents thrive.
Responsibilities
- Provide in-person customer support at our Fresno service center
- Handle service inquiries, account assistance, and appointment scheduling
- Process transactions using our digital and point-of-sale systems
- Collaborate with team members to ensure seamless weekend operations
- Maintain accurate documentation and service records
- Support community outreach initiatives during weekend hours
- Adhere to all safety and service protocols
Qualifications
- High school diploma or equivalent (college students encouraged)
- Weekend availability (Saturday & Sunday required)
- Strong communication and interpersonal skills
- Basic proficiency with digital service platforms
- Ability to work independently and in team settings
- Customer service experience preferred but not required
- Valid California driver's license for occasional off-site duties
- Background check and drug screening required