Job Description
Join FlexCare Solutions as a Weekend Customer Service Specialist and kickstart your career in Jacksonville's thriving healthcare sector! We're seeking motivated individuals to join our dynamic team with flexible weekend schedules. Enjoy competitive pay, comprehensive training, and opportunities for advancement while making a meaningful impact in our community.
As an entry-level team member, you'll deliver exceptional customer experiences while gaining valuable industry skills. Our supportive environment encourages growth and professional development, making this ideal for students, career-changers, or those seeking work-life balance.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Manage patient scheduling and appointment coordination systems
- Resolve inquiries efficiently with empathy and professionalism
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain accurate documentation and compliance with healthcare protocols
- Support weekend clinic operations with flexible shift availability
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service or healthcare experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team environments
- Proficiency with basic computer applications
- Flexible availability for weekend shifts (Saturdays/Sundays)
- Valid Florida driver's license for potential travel between locations