Job Description
Join Milwaukee's premier hospitality team as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while showcasing your customer service excellence in our downtown Milwaukee venue.
Perfect for students, parents, or anyone seeking weekend work with no weekday commitments. Training provided, career advancement opportunities available.
Responsibilities
- Deliver outstanding customer service to weekend guests
- Manage reservation systems and walk-in inquiries
- Process payments and maintain accurate transaction records
- Coordinate with weekend event teams and vendors
- Ensure venue cleanliness and safety standards
- Resolve guest inquiries with professionalism and efficiency
- Assist with weekend inventory management
Qualifications
- Previous customer service experience preferred
- Weekend availability (Sat/Sun, 8am-8pm)
- Strong communication and problem-solving skills
- Ability to work independently in fast-paced settings
- Basic POS system knowledge
- High school diploma or equivalent
- Positive attitude and team player mentality
- Local Milwaukee area residents preferred