Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional customer experiences during weekend shifts. This flexible position is perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized store environments
- Resolve customer inquiries and escalations professionally
- Collaborate with team members to ensure operational excellence
- Support promotional activities during peak weekend hours
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible weekend schedules (Fri-Sun)
- Basic computer proficiency with willingness to learn new systems
- Previous customer service experience preferred but not required
- Reliable transportation to our downtown Indianapolis location
- Positive attitude and problem-solving mindset