Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and enjoy the perfect blend of flexibility and professional growth. We're seeking energetic individuals to deliver exceptional weekend experiences at our flagship Raleigh location. This role offers competitive pay, consistent weekend schedules, and opportunities for advancement within our dynamic retail environment.
Why join us? We prioritize work-life balance with guaranteed weekend hours, comprehensive product training, and a supportive team culture. Perfect for students, parents, or professionals seeking supplemental income without weekday commitments.
Responsibilities
- Deliver outstanding customer service through in-person assistance and digital support
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory stock and display maintenance during weekend shifts
- Resolve customer inquiries and complaints with solution-oriented approaches
- Collaborate with weekend team members to ensure seamless store operations
- Execute promotional campaigns and seasonal merchandising activities
- Contribute to weekend sales goals through upselling and product knowledge
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Availability for consistent weekend shifts (Sat/Sun, 8am-6pm)
- Strong communication skills with ability to multitask in fast-paced environments
- Basic proficiency with retail technology and point-of-sale systems
- High school diploma or equivalent; college students encouraged to apply
- Valid North Carolina driver's license for occasional errands
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with commitment to exceptional service standards