Job Description
Join Illinois Hospitality Group as a Weekend Customer Service Specialist and enjoy work-life balance with our weekend-only schedule! We're seeking energetic professionals to deliver exceptional guest experiences at our premium downtown Chicago location. This role offers competitive pay, flexible scheduling, and opportunities for advancement while working exclusively on weekends.
Responsibilities
- Provide exceptional customer service to weekend guests and clients
- Manage check-in/check-out processes efficiently
- Resolve guest inquiries and concerns promptly
- Coordinate with weekend maintenance and security teams
- Process payments and maintain accurate financial records
- Prepare weekend activity schedules and special event arrangements
- Maintain pristine facility standards during weekend operations
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently during weekend shifts
- Basic knowledge of point-of-sale systems
- Flexible schedule availability (Saturdays and Sundays)
- Professional appearance and positive attitude
- High school diploma or equivalent required