Job Description
Join FlexCare Solutions as a Weekend Customer Service Specialist and enjoy a fulfilling part-time career with weekend flexibility. We're seeking passionate individuals to deliver exceptional customer experiences while maintaining work-life balance. Our Wichita-based team offers competitive pay, comprehensive training, and a supportive environment where your growth matters.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues efficiently while maintaining high satisfaction scores
- Process transactions and maintain accurate documentation
- Collaborate with weekday team members for seamless service continuity
- Adhere to company policies and compliance standards
- Contribute to weekend team performance metrics
- Participate in ongoing skills development workshops
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and problem-solving abilities
- Availability to work Saturdays and Sundays (8am-6pm)
- Basic proficiency with CRM systems and Microsoft Office
- Ability to thrive in fast-paced weekend environments
- Valid Kansas driver's license preferred
- Flexible attitude toward schedule adjustments