Job Description
Join our dynamic team as a Weekend Customer Service Specialist and enjoy weekends off during the week! We're seeking energetic professionals to deliver exceptional service while maintaining a healthy work-life balance. This role offers flexible weekend scheduling with competitive compensation and growth opportunities in Tampa's thriving business district.
At Tampa Bay Solutions Group, we value work-life harmony and recognize your weekend commitment with premium pay and a supportive environment. Perfect for students, parents, or anyone seeking weekend-only employment without weekday commitments.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our POS system while maintaining security protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Maintain organized records of customer interactions and transactions
- Support merchandising and store presentation standards
- Participate in weekend team huddles and training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency with basic computer applications
- Flexible availability for weekend shifts (Sat/Sun)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Harbor Island location