Job Description
Join our dynamic team at Urban Retail Solutions and transform your weekends into rewarding opportunities! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our flagship San Jose location. Perfect for students, parents, or anyone seeking flexible weekend hours without weekday commitments. Enjoy competitive pay, inclusive culture, and growth opportunities while serving diverse communities.
Why You'll Love This Role:
- Flexible weekend scheduling (Saturday/Sunday)
- Competitive hourly wages + performance incentives
- Comprehensive paid training
- Employee discounts on premium products
- Supportive team environment
Responsibilities
- Deliver exceptional in-person customer service with warm professionalism
- Process transactions accurately using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with weekend team to ensure seamless operations
- Uphold safety and cleanliness protocols
- Participate in quarterly weekend team-building activities
Qualifications
- Must be available for consistent weekend shifts (Sat/Sun)
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods
- Reliable transportation to San Jose location
- Positive attitude with service-oriented mindset
- 18+ years of age (required for weekend shifts)