Job Description
Join our dynamic team in Philadelphia for immediate weekend shifts! Urban Solutions Inc. is urgently hiring motivated individuals to deliver exceptional customer experiences. This flexible position offers competitive pay, growth opportunities, and a supportive environment. If you're ready to start immediately and thrive in a fast-paced setting, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with efficiency and empathy
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless operations
- Adhere to company policies and security protocols
- Provide product knowledge and support to customers
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends (Saturday/Sunday)
- Proficient in CRM software and MS Office
- Reliable transportation to downtown Philadelphia location