Job Description
Join Chicago's premier weekend service provider as a Weekend Customer Service Specialist! Perfect for students, parents, or anyone seeking flexible weekend opportunities in the Windy City. Our vibrant team delivers exceptional experiences to local residents while maintaining work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your weekend schedule matters.
Why work with us?
- Consistent weekend shifts (Sat-Sun, 8am-4pm)
- No late nights or overnight shifts
- Opportunities for advancement to lead roles
- Employee discounts on Chicago attractions
- Free downtown parking included
Responsibilities
- Provide exceptional in-person customer service at our Michigan Avenue location
- Manage weekend appointment scheduling and walk-in consultations
- Process payments and maintain accurate transaction records
- Collaborate with weekday teams for seamless service transitions
- Resolve customer inquiries with professionalism and local expertise
- Assist with inventory management and weekend event setup
- Represent the brand with enthusiasm during peak weekend traffic
Qualifications
- Must be available for consistent weekend shifts (Saturday & Sunday)
- Previous customer service experience preferred
- Strong communication skills with Chicago community knowledge
- Ability to work efficiently in fast-paced weekend environments
- Basic cash handling and POS system proficiency
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Chicago location