Job Description
Join our dynamic team at Blue Ridge Solutions as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service during our peak weekend hours. This immediate-start opportunity offers flexible scheduling and competitive compensation in Charlotte's thriving business district. If you're passionate about helping others and thrive in fast-paced environments, we want you on our team!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and store merchandising
- Collaborate with weekday team members to ensure seamless operations
- Maintain organized workspace and follow safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic proficiency with POS systems and Microsoft Office
- Flexible availability (Saturdays and Sundays, 8am-6pm)
- Positive attitude and commitment to excellence