Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and kickstart your career with weekend flexibility! Perfect for students, parents, or anyone seeking work-life balance. Our Denver team thrives on delivering exceptional customer experiences while enjoying Saturdays and Sundays off during the week. No experience required – we provide comprehensive training to set you up for success. Competitive pay, growth opportunities, and a vibrant team culture await. Apply today to transform your weekends into rewarding career growth!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process orders, returns, and exchanges with precision
- Resolve customer inquiries and escalate complex issues efficiently
- Maintain accurate transaction records in our CRM system
- Collaborate with weekend retail teams to ensure seamless operations
- Support inventory management and product merchandising
- Participate in weekend training sessions and team meetings
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication and interpersonal skills
- Basic computer proficiency and tech-savviness
- Ability to work independently and as part of a team
- Flexibility to work Saturdays and Sundays (8am-6pm shifts)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Denver location