Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and become the heartbeat of our vibrant retail environment! We're seeking enthusiastic individuals to deliver exceptional service during peak weekend hours while maintaining a flexible work-life balance. This role is perfect for students, parents, or anyone seeking weekend-only employment with competitive pay and growth opportunities. Enjoy a supportive team atmosphere where your contributions are valued, and gain transferable skills in communication, problem-solving, and retail operations.
Responsibilities
- Provide exceptional in-person and phone customer service during weekend shifts
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist customers with product inquiries, returns, and exchanges
- Maintain organized and visually appealing store displays and merchandise
- Collaborate with weekend team to resolve customer issues promptly
- Adhere to all safety protocols and store operational standards
- Contribute to weekend inventory management and stock replenishment
Qualifications
- High school diploma or equivalent (students welcome)
- Weekend availability (Saturday/Sunday 10 AM - 6 PM)
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling experience
- Ability to work efficiently in fast-paced retail environments
- Positive attitude and customer-centric mindset
- Previous retail or customer service experience preferred
- Reliable transportation to Indianapolis location