Job Description
Join Urban Retail Group as a Weekend Customer Service Specialist and become the face of our premium shopping experience! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. This is your opportunity to join a dynamic team in San Jose's vibrant retail scene with immediate start and flexible scheduling.
Our ideal candidates thrive in fast-paced environments and possess a passion for customer satisfaction. Enjoy competitive pay, comprehensive training, and a supportive work culture that values your contribution. Perfect for students, professionals, or anyone seeking weekend flexibility.
Responsibilities
- Deliver exceptional in-store customer service and product knowledge
- Process transactions accurately using POS systems
- Manage inventory and maintain visually appealing displays
- Resolve customer inquiries with professionalism and empathy
- Collaborate with weekend team members to achieve sales targets
- Assist with visual merchandising and store cleanliness
- Participate in weekend inventory counts and stock replenishment
Qualifications
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work weekends (Sat/Sun) and holidays as needed
- Basic math proficiency and cash handling experience
- Reliable transportation to San Jose location
- Proficiency with point-of-sale systems
- Positive attitude and problem-solving mindset
- Immediate availability for weekend shifts