Job Description
Join our dynamic team as a Weekend Customer Service Specialist in Jacksonville! We're seeking energetic professionals to deliver exceptional support while enjoying flexible weekend schedules and daily pay. Perfect for students, parents, or anyone seeking work-life balance without sacrificing income. Our modern facility offers a supportive environment with growth opportunities for dedicated team members.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and process transactions accurately
- Maintain detailed customer records in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Meet daily performance metrics while maintaining service quality
- Adapt to shifting priorities in a fast-paced environment
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal and written communication skills
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution abilities
- Reliable transportation to Baymeadows Road location
- Weekend availability mandatory (Saturday/Sunday)