Job Description
Join Urban Retail Partners as a Weekend Customer Service Specialist and become the face of our premium retail experience in Boston! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. Enjoy flexible scheduling, competitive pay, and immediate start dates. Perfect for students, professionals, and anyone seeking weekend work-life balance. No experience required – we provide comprehensive training to set you up for success!
Responsibilities
- Deliver exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, restocking, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain a clean, organized shopping environment
- Support promotional events and weekend sales initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Un weekend availability (Saturday/Sunday shifts)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- No prior experience required – training provided