Job Description
Join our dynamic team as a Weekend Customer Service Specialist in Charlotte, NC! We're seeking enthusiastic professionals to deliver exceptional support during high-traffic weekend hours. Enjoy flexible scheduling, competitive pay, and immediate start opportunities. Perfect for students, second-income earners, or those seeking weekend-only work. No nights or weekdays required!
Why You'll Love This Role:
• Competitive hourly pay + performance bonuses
• Paid training and career advancement paths
• Modern work environment in Uptown Charlotte
• Comprehensive benefits package (PT employees)
Responsibilities
- Deliver exceptional customer service via phone, chat, and in-person interactions
- Process transactions and resolve billing inquiries efficiently
- Collaborate with weekend retail and support teams
- Maintain accurate customer records in CRM systems
- Support inventory management and weekend promotions
- Adhere to all security and compliance protocols
- Participate in weekend team briefings and training
Qualifications
- Minimum 1 year customer service experience
- Availability for all weekend shifts (Sat/Sun)
- Proficient with POS systems and basic software
- Strong communication and problem-solving skills
- Ability to work in fast-paced retail environments
- High school diploma or equivalent required
- Flexible schedule availability during peak hours