Job Description
Join FlexiWork Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional customer support during weekend shifts. This immediate hire opportunity offers competitive pay, flexible scheduling, and a dynamic team environment. Perfect for students, parents, or anyone seeking weekend-only employment. No experience required – we provide comprehensive training!
Why Choose Us?
- Competitive hourly pay with performance bonuses
- Guaranteed weekend shifts (Sat/Sun)
- Comprehensive paid training
- Health benefits eligibility after 90 days
- Opportunities for advancement
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and resolution
- Participate in weekend shift rotations as needed
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Weekend availability (Saturday & Sunday shifts)
- Basic computer proficiency with MS Office Suite
- Customer service experience preferred but not required
- Ability to remain calm under pressure
- Reliable transportation to our Virginia Beach location