Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences during our busiest weekend hours. This immediate hire opportunity offers flexible Saturday/Sunday shifts with competitive pay and growth potential. Perfect for students, parents, or anyone seeking weekend work-life balance. Enjoy a supportive environment where your contribution directly impacts customer satisfaction and store success.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately while maintaining cash handling standards
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to maintain store cleanliness and organization
- Participate in weekend promotions and seasonal events
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal abilities
- Reliable weekend availability (Saturdays & Sundays)
- Basic math and computer literacy
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening