Job Description
Join our vibrant Louisville team as a Weekend Customer Service Specialist and make an immediate impact! We're seeking energetic professionals to deliver exceptional service during weekend hours while supporting our community-focused mission. This role offers flexible scheduling, competitive pay, and the opportunity to grow within a supportive local organization. If you thrive in fast-paced environments and value work-life balance, this is your perfect career move.
Responsibilities
- Provide exceptional in-person and phone customer support during weekend shifts
- Process transactions, handle inquiries, and resolve service issues efficiently
- Maintain accurate records and update customer information in our CRM system
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Support inventory management and store presentation standards
- Assist with special weekend events and promotional activities
Qualifications
- High school diploma or equivalent; customer service experience preferred
- Availability to work weekends (Saturday/Sunday) with flexible scheduling
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to multitask in a dynamic environment
- Positive attitude and commitment to community values
- Must pass background check and drug screening