Job Description
Join FlexiStaff Solutions and enjoy flexible weekend hours in a dynamic customer service environment! We're seeking passionate individuals to deliver exceptional experiences while maintaining work-life balance. This part-time role offers competitive pay and growth opportunities within our supportive team. Perfect for students, parents, or anyone seeking weekend work in Sacramento.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure seamless service
- Maintain product knowledge for accurate information delivery
- Adhere to company policies and compliance standards
- Contribute to weekend team performance metrics
Qualifications
- High school diploma or equivalent; college degree preferred
- 6+ months customer service experience
- Strong verbal/written communication skills
- Proficiency with CRM software (Salesforce a plus)
- Ability to work independently in a fast-paced setting
- Flexibility to work weekends (Sat/Sun) and holidays
- Basic math skills for transaction processing
- Positive attitude with problem-solving mindset