Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Customer Service Specialist! We're urgently hiring motivated individuals for immediate weekend shifts in Charlotte, NC. This high-impact role offers competitive pay and flexible Saturday/Sunday schedules. If you thrive in fast-paced environments and excel at customer satisfaction, apply now to secure your spot!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person support
- Process transactions efficiently while maintaining accuracy
- Resolve customer inquiries and complaints with professionalism
- Collaborate with cross-functional teams to optimize weekend operations
- Assist with inventory management and store merchandising
- Maintain clean and organized workspaces
- Document customer interactions and service metrics
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Flexible availability for Saturday/Sunday shifts (6AM-6PM)
- Basic proficiency with POS systems and Microsoft Office
- Valid driver's license and reliable transportation