Job Description
Join our dynamic team at CityScape Solutions, where we're urgently seeking passionate Weekend Customer Service Specialists in Boston! This flexible weekend opportunity allows you to work Saturdays and Sundays while delivering exceptional service to our diverse clientele. We offer competitive pay, a supportive work environment, and the chance to develop your customer service skills while maintaining work-life balance. Perfect for students, parents, or anyone seeking weekend flexibility. Apply today and become part of our growing team!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve client inquiries and issues efficiently with empathy and professionalism
- Process transactions and maintain accurate customer records
- Collaborate with weekday teams to ensure seamless service continuity
- Contribute to weekend sales goals through upselling and cross-selling
- Assist with inventory management and store operations as needed
- Participate in weekend team meetings and training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and conflict resolution aptitude
- Reliable weekend availability (Saturdays & Sundays)
- Basic computer proficiency and POS system knowledge
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork