Job Description
Join our dynamic team at Premier Retail Solutions and transform your weekends into rewarding opportunities! We're urgently seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences at our flagship Los Angeles location. This flexible role is perfect for students, parents, and professionals seeking work-life balance. Enjoy competitive pay, premium training, and a vibrant team environment while making a tangible impact on customer satisfaction. Don't miss your chance to be part of LA's most innovative retail experience!
Responsibilities
- Provide exceptional in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and visual merchandising during weekend shifts
- Collaborate with weekend team to maintain store presentation and cleanliness standards
- Support promotional events and weekend sales initiatives
- Document customer feedback and operational insights for team improvement
Qualifications
- Minimum 6 months customer service or retail experience preferred
- Flexible availability for Saturday/Sunday shifts (8am-8pm)
- Strong communication and conflict resolution skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (for occasional errands)
- High school diploma or equivalent required
- Positive attitude with problem-solving mindset