Job Description
Join our dynamic team as a Weekend Customer Service Specialist at FlexiWork Solutions! We're urgently seeking motivated individuals to deliver exceptional customer experiences during weekend shifts. Enjoy a flexible schedule while making a real impact in our fast-paced retail environment. If you're passionate about helping others and thrive in a supportive atmosphere, this is your perfect opportunity.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing issues and process returns efficiently
- Assist with inventory management and store operations
- Collaborate with team members to ensure seamless weekend coverage
- Maintain accurate customer records in our CRM system
- Upsell products and services to enhance customer satisfaction
Qualifications
- High school diploma or equivalent
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible availability for weekend shifts (Sat-Sun)
- Basic proficiency with POS systems and Microsoft Office
- Positive attitude and customer-focused mindset