Job Description
Join ShiftNow Solutions for weekend flexibility with daily pay! We're seeking energetic Customer Specialists to support our Chicago clients on Saturdays and Sundays. Enjoy predictable schedules, same-week pay, and opportunities to grow while serving diverse communities. Perfect for students, gig workers, or anyone seeking weekend-only income. No nights or Mondays required!
Responsibilities
- Deliver exceptional customer support via phone and digital channels
- Process transactions and resolve billing inquiries
- Update client records in CRM systems with precision
- Collaborate with weekday teams for seamless handoffs
- Meet performance metrics for response time and resolution
- Participate in weekend team huddles and training
- Adhere to compliance standards for financial data
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication skills in English and Spanish a plus
- Ability to work independently in fast-paced environments
- Proficiency with CRM software and Microsoft Office
- Reliable weekend availability (Sat/Sun 8am-8pm)
- Positive attitude and problem-solving mindset
- Pass background check and drug screening