Job Description
Join Urban Solutions Inc. as a Weekend Entry-Level Customer Service Specialist and kickstart your career in a dynamic, people-focused environment! We're seeking motivated individuals to deliver exceptional service during our busy weekend shifts at our San Antonio headquarters. This role offers flexible scheduling, competitive pay, and opportunities for growth within our rapidly expanding company.
What We Offer:
- Competitive hourly wages with weekend differential pay
- Comprehensive training program
- Health benefits for part-time employees (20+ hours/week)
- Clear career advancement path
- Positive team culture with recognition programs
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Resolve customer concerns efficiently using established protocols
- Collaborate with team members to ensure seamless weekend operations
- Assist with inventory management and facility upkeep
- Uphold company standards for service excellence and safety
- Participate in weekend team briefings and training sessions
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office suite
- Ability to work weekends and flexible hours
- Positive attitude with customer-first mindset
- Reliable transportation to our downtown San Antonio location
- No prior experience required – training provided