Job Description
Join our dynamic team at Urban Hospitality Group, where we redefine weekend work-life balance! We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during our busiest weekend shifts. Enjoy flexible Saturday/Sunday schedules while working in DC's premier entertainment district. This role offers competitive pay, growth opportunities, and a vibrant team environment where your weekend dedication is celebrated. Perfect for students, parents, or professionals seeking supplemental income with schedule control.
Responsibilities
- Deliver exceptional customer service in high-energy weekend settings
- Manage guest check-ins and resolve inquiries with professionalism
- Coordinate with cross-functional teams for seamless weekend operations
- Maintain venue cleanliness and safety standards during peak hours
- Process payments and manage point-of-sale systems accurately
- Assist with weekend event setup and breakdown procedures
- Document weekend operations for continuous improvement
Qualifications
- Flexible availability for weekend shifts (Saturdays & Sundays)
- Previous hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced, high-volume environments
- Basic POS system knowledge or willingness to learn
- Valid DC work permit and reliable transportation
- Team player with proactive problem-solving mindset